Frequently Asked Questions

The Stretch Bed is a flat-packable, washable bed made from recycled HDPE plastic panels (legs), galvanised steel poles, and heavy-duty Australian canvas. It weighs 26kg, holds 200kg, and assembles in about 5 minutes with no tools.

The Stretch Bed is designed for 10+ years of use and comes with a 5-year warranty. The recycled plastic legs are virtually indestructible, the galvanised steel poles resist rust, and the canvas sleeping surface can be removed and washed.

Yes! The canvas sleeping surface detaches from the frame and can be machine washed or hosed down. This is a key feature for remote communities where hygiene and dust are concerns.

Pakkimjalki Kari (named in Warumungu language by Elder Dianne Stokes) are commercial-grade Speed Queen machines adapted for remote conditions. They're currently in prototype stage deployed across several communities. You can register your interest on our shop page.

The Basket Bed was our first prototype. We're discontinuing sales and open-sourcing the design plans so anyone can build them. The Stretch Bed is our flagship product going forward.

Visit our shop page at goodsoncountry.com/shop/stretch-bed-single and purchase directly with a credit card. We handle packaging and shipping from our facility.

Shipping costs vary by location. Remote community deliveries often involve significant freight costs which we factor into our pricing. Contact us for bulk order shipping quotes.

Absolutely! Our sponsorship program lets you buy beds that are delivered to communities in need. You'll receive impact photos and a story about where your sponsored bed went.

Yes. Housing organisations, health services, and community groups ordering 10+ beds receive wholesale pricing. Contact us at hello@goodsoncountry.com for a quote.

Every Goods product has a unique QR code. Scanning it lets you claim ownership, report issues, request repairs or replacements, and connect directly with our support team via SMS.

Scan the QR code on your bed and select "Report an Issue". Describe the problem and we'll arrange a repair or replacement. You can also text us directly.

If you represent a community organisation, contact us through our partner page or email hello@goodsoncountry.com. We work with housing bodies, health services, and community councils to assess needs and arrange deliveries.

We're building on-country manufacturing capability. The recycled plastic legs are pressed from collected HDPE plastic, steel poles are sourced from Australian suppliers, and the canvas is Australian-made. Our goal is community-owned production facilities.

Each Stretch Bed uses approximately 20kg of recycled HDPE plastic that would otherwise end up in landfill or the environment.

We welcome community involvement! Contact us to learn about volunteering, corporate build days (like QIC's NAIDOC week plans), or other ways to contribute.